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Home     //     FAQ

What can we help you with?

  • How do I register my product for warranty coverage?
    To register your e-warranty, you may head to our e-warranty site to register: You will have to key in your product code, serial no. and date of purchase.
  • What is the warranty period for each appliances?
    You may refer to this link Warranty Duration for All Products to find the warranty period of your appliance. Alternatively, you can also find it on our e-warranty registration site under user login.
  • Do you offer any extended service plans for repairs beyond the warranty period?
    Yes, we do! However, this is subjected to the availability of the spare parts and duration after which the product has been discontinued.
  • Can I purchase extended warranty coverage?
    We do not offer extended warranty coverage. However, if you have purchased your products from our retailers, you may check with them if they provide for extended warranty coverage.
  • Can I schedule a service appointment for appliance maintenance or repairs?
    Please contact our respective service teams for the scheduling of product servicing. For System Air-Cons: 6858 0801 For Portable & Casement Air-Cons, Water Heaters: 6291 0800 For Refrigerators, Washing Machines, Built-In Appliances and Other Major Appliances: 6232 9326 For Fans, Dehumidifiers, Small Kitchen Appliances, Floor Care, Lifestyle and Other Appliances: 6457 3678
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